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BlackCupid Phone Numbers and Emails

Toll-Free Number:

  • (844) 399-9806
    United States / Canada
Call customer service
Send Message

Customer Service:

  • +6 173 186 5799
    Australia
  • +44 808 178 4181
    United Kingdom

General Info:

  • +6 175 571 1181

BlackCupid Emails:

Customer Service
Legal
Privacy Inquiries
Media
Affiliates
copyright@christiancupid.com
Copyright Infringement Inquiries
Is this your business?

BlackCupid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call BlackCupid is 8443999806. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Saturday and Monday. The average call time is 1 minute.

  • People call BlackCupid mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

BlackCupid Website:

BlackCupid Help Center:

Corporate Office Address:

Cupid Media Pty Ltd.
Level 5 2502 / 5 Lawson Street
Southport, Queensland 4215
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 4:00pm


Mailing Address

Cupid Media Pty Ltd

PO Box 9304

Gold Coast MC QLD 9726

Australia

More contact details

Fax:

+61 7 3103 4000

BlackCupid Rating Based on 13 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is BlackCupid's Customer Service?

Blayke Pyn
Blayke Pyn
Feels Disappointed | Nov 22, 2025

Hello. I would like to talk to a human being to discus my issue. Iam soo dissapointed that i have sent email many times but no help to solve ÿmy problem. I will appreciate you if you can help me to get my money back from Stephen Miguel. He is a scammer!

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Chris F Hib
Chris F Hib
Feels Disappointed | Nov 11, 2025

No one called me back

Read full quote
Othmar Ipv
Othmar Ipv
Feels Disappointed | Jul 20, 2024

Not s good experience

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Quentyn Pbi
Quentyn Pbi
Feels Disappointed | Aug 07, 2023

As a professional black woman, this is relevant to my overall experience with BlackCupid unfair decision to permanently terminate my account. I have the right to be informed of the reason of being permanently terminated from Black Cupid. I am highly disturbed by any false accusations against my character and integrity. For any person(s) or your company to determine and terminate my account without justification is disrespectful to me and my family. I am entitled to the reason(s). Please contact me by email or mobile as soon as possible. Your decision has caused a high level of anxiety, confusion and undue stress.

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Summary of BlackCupid Customer Service Calls

56 TOTAL
CALLS
01:07 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlackCupid?

Account Question:

  • Report a member( a scamer)
  • “My subscription to BlackCupid dating”
  • “Suspended my account”

Payments and Charges Question:

  • “Took my money and suspended my account within minutes”
  • “Paid my money for service”
  • “I was billed by mistake.”

Activation/ Cancellation Question:

  • “Im Samuel Mitchell and I would like to cancel any current and future subscriptions.”
  • “Cancel”
  • “Cancel service”

Refund Question:

  • “Refund and report complaint.”
  • “Refund”
  • “Refund of my 29.98”

Website/ Application Question:

  • “I’m not getting my messages on site”

Product/ Service Question:

  • “My prescription stop working”
  • “Problems accessing app”

Staff Question:

  • “Because I just payed for 1month of service. But it took my money and did not unlock my message”
  • “Service tempory suspended. Why?”

Shipping and Delivery Question:

  • “I just wanting to get text from 50 miles out of my location. I’m getting everything outside this. Like Kenya. Please cancel this or get me on local people”

Cards Question:

  • “I am unable to update my credit card”

Request for Information Question:

  • “Some information”

Other Question:

  • “Did no talk to anyone”
  • “False translation that I didn't authorize”
  • “Wrongful termination”

Compare BlackCupid Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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