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BlackCupid

BlackCupid

www.blackcupid.com
What is your customer experience with BlackCupid?

BlackCupid Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BlackCupid has a 1.5 star rating based on 14 customer reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Read BlackCupid reviews for recurring issues before subscribing to a membership.
  • Expect possible problems with messages, profile visibility, and delayed Platinum access after payment.
  • Consider refund policies and how the site handles subscriptions and auto-renew requests.

Negative Feedback / Risk Areas

  • Frequent billing errors, unauthorized charges, and difficulty obtaining refunds.
  • Poor customer service response times and unresolved account suspensions.
  • Many reports of fake or mislocated profiles and app glitches affecting messaging.

Positive Feedback

Users note easy login, a large number of women on the platform, and competitive listed prices when billing is correct.

View full overview ›

Media from reviews

BlackCupid - Need black cupid customer service
BlackCupid - My picture all of a sudden is repeatedly being taken downBlackCupid - My picture all of a sudden is repeatedly being taken down - Image 2BlackCupid - My picture all of a sudden is repeatedly being taken down - Image 3BlackCupid - My picture all of a sudden is repeatedly being taken down - Image 4BlackCupid - Tusylinekaungania2018@***.comBlackCupid - Report a member( a scamer)
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Anonymous
map-marker Ridgeway, Virginia

Cancel dating site account, make sure there is no access to my bank account

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AI Highlights
  • - Felt there was a scam motive as many people were African.
  • - Would like to meet someone close to me for a relationship.
  • - Identified scammer red flags.

I am a pro Black individual but everyone was African and I felt like there was a motive to scam me. I would like to met someone close to me so I could have a relationship.

Even the people from the states were raised by their African Grandparents. Again, scammer red flags.

View full review
Jewel S Hvp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My picture all of a sudden is repeatedly being taken down

AI Highlights
  • - Pictures won't upload; they are removed.
  • - Two photos were up a year on Muslim Cupid.
  • - On all Cupid sites, pictures are being removed; no nude pictures.
BlackCupid - My picture all of a sudden is repeatedly being taken down
BlackCupid - My picture all of a sudden is repeatedly being taken down - Image 2
BlackCupid - My picture all of a sudden is repeatedly being taken down - Image 3
BlackCupid - My picture all of a sudden is repeatedly being taken down - Image 4
Updated by user Mar 24, 2026

Find a new date app

Original review Mar 09, 2026

My pictures are not being uploaded; they are being taken down, and two I had up for a year on Muslim Cupid. But on all Cupid sites, all my pictures are being taken down, and there are no nude pictures of me.

Preferred solution: Price reduction

View full review
Jamil H Pdb
map-marker Detroit, Michigan

Need black cupid customer service

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AI Highlights
  • - I paid for Platinum but can't access my messages or likes.
  • - It's still in standard mode two hours after payment; I reinstalled the app.
BlackCupid - Need black cupid customer service

I paid for a one month subscription of the Platinum package and I still can't read or see my messages or likes. It's still acting in standard mode.

It's been 2 hours since I paid for the Platinum package. I uninstalled and reinstalled the Black Cupid app.

Loss:
$15
Pros:
  • User friendly
Cons:
  • Glitches within app

Preferred solution: The Platinum package to operate properly

User's recommendation: Upgrade to Platinum

View full review
Tusyline K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

Tusylinekaungania2018@***.com

BlackCupid - Tusylinekaungania2018@***.com

Hello madam/sir,

My account has been suspended.

I am not really aware of what transpired. I would love to retrieve my account.

Thank you.

Cons:
  • Not sure

Preferred solution: My account back

User's recommendation: Black Cupid is most loved dating app

View full review
Resolved
Christopher P Bxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Resolved: Refund please

Because I'm not interested anything from them that why I change mind nit like anything please refund my account as thank

Loss:
$12

Preferred solution: Full refund

View full review
Blayke Pyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockholm, Stockholm

Report a member( a scamer)

AI Highlights
  • - Met Stephen Miguel; stephenmiguel581@***.com; Elsavador, SanFrancisco.
  • - Promised 10% daily via Kingscorpsgroup.com; asked for Apple gift cards $500.
BlackCupid - Report a member( a scamer)
BlackCupid - Report a member( a scamer) - Image 2
Updated by user Dec 06, 2025

I reported a scammer in this app who took my money buy i haven't got any assistance or support from the customer service.Iam so dissapointed for that.

Updated by user Nov 22, 2025

Hello. I would like to talk to a human being to discus my issue.

Iam soo dissapointed that i have sent email many times but no help to solve ÿmy problem.

I will appreciate you if you can help me to get my money back from Stephen Miguel. He is a scammer!

Original review Nov 20, 2025
Hi. I met a man in this site called Stephen Miguel.

His Email address is stephenmiguel581@***.com. His Tel. No is +1(84*)***-****. He is from Elsavador but he lives in SanFrancisco, USA.
He did not have ID number on his profile.

He introduced me to the investment company he is dealing with the investments, the name of the company called www.Kingscorpsgroup.com. They are giving 10% of the amount of your money you have invested ebmveryday. I tried to oppen the account and i could not send direct from my account. But he told me i can but Apple present cards so he will modify them by sending him the code nummbers.

I bought many cards for more than USD2500/. When was the time to withdraw the money i could not do it. He told me i need to pay Usd 500 in order to verify my walket account. I refused because i realize that he was a scammer!

Please help me to sue him and get my money back. Thanks in advance.

User's recommendation: Don't trust anybody when it comes to the issue of money!

View full review
Garry G Lbm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Virginia

The women are trash out of date they look horrible

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The website has old, non-updated profiles, and the women look old-fashioned. A lot of them are contacting me from other countries. I want a refund.

Loss:
$29
Pros:
  • Lots of women
Cons:
  • Lots of not so good looking women old fashioned out dated rough looking women a lot of women from other countries messaging you

Preferred solution: Full refund

User's recommendation: Don't use this site you will be disappointed

View full review
Anonymous
map-marker Richmond, Virginia

Refund and report complaint.

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AI Highlights
  • - Women from other countries contact me when I search within 100 miles of Newport News, VA.
  • - Area profiles seem older, poorly dressed, and inactive.

Women from other countries contacting me when I put my state and women within 100 miles of Newport News Va. The selected women in the area profiles are old and the women are bad looking and most look old fashioned poorly dressed. A lot of women haven't been active in several months which none where attractive or one night stand material.

User's recommendation: Better off finding love or companionship on your own without these dating apps, they're just disappointing

View full review
Lisa C Ocu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m not sure why we can’t view.

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I was going to get the one that says &14 and when I checked it it went to 29 whats up with that can you please tell me. Or it was just to get us to click on it if it says $14 let it stay $14

Pros:
  • Price

Preferred solution: Price reduction

User's recommendation: If it says $14 let it stay 14

View full review
Rayna M Ull
map-marker San Bernardino, California

Very Dissatisfied

AI Highlights
  • - Scammers target women aged 50-80 for clout and money.
  • - Time and money were wasted; stop billing.

Terrible experience with the choices of men! Lots of scammers trying to target women of certain ages in the 50-80 demographics for clout, money, etc.

It's very distasteful, abusive, and frankly disrespectful! Total waste of my time and money! Stop billing me!

As you can see from activity, nothing from me for months. Done with these scammers and you too.

Loss:
$3500
Cons:
  • Everyone

Preferred solution: Full refund

User's recommendation: Not to Use

View full review
Alisia B Bkf
map-marker Carol Stream, Illinois

I’m not getting my messages on site

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I dont get why I have pay correct your site errors Im paying monthly for. No answer when I call customer service or nothing . Makes me feel like this all a scam the site .

Preferred solution: Price reduction

View full review
Chris F Hib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

My subscription to BlackCupid dating

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Did not talk to anyone. Im getting girls from Kenya, California, know one from Tulsa.

Please tell me how to get local. If not please refund my money back.

Thank you

Preferred solution: How to get local black girls

View full review
Chris F Hib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

How do I get a hold of them

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Updated by user Nov 11, 2025

No one called me back

Original review Nov 09, 2025

I just wanting to get text from 50 miles out of my location. Im getting everything outside this.

Like Kenya. Please cancel this or get me on local people

View full review
Melanie B Vkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Suspended my account

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No explanation other than permanently suspending my account for violating the Terms & Agreement. I want to know what exactly I did.

Preferred solution: Reinstatement

View full review
Tonga F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was billed by mistake.

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This company is a rip-off.They charge you for no reason, there's no customer service support, you can't get in contact with anyone to resolve your issues.

View full review
Jennifer C Rec

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pitiful dating site

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AI Highlights
  • - Many men outside the US used fake profiles with stolen photos.
  • - One claimed to be from New York; the image was of a gay man from San Francisco.

I was approached by many men outside of the US. The ones claiming to be from the US were not who they claimed to be.

A simple Google image search showed they were using pictures from social media sites and changing the names. For instance, one person claimed to be a man from New York.

When I searched his image, he was a gay man from San Francisco. There was another one claiming to be Ginuwine, the R&B artist.

Loss:
$35
Cons:
  • People on there are scammers and fakes

Preferred solution: Full refund

User's recommendation: Stay away from the site and don’t waste your money and time.

View full review

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